||For safety reasons, passengers must fasten their safety belts once the bus is
on the highway.
||This ticket must be retained by passenger till destination and produced on
demand for inspection when requested.
||This ticket is not transferable and if lost, the Company should be notified
||This ticket is valid only for the particular journey stated herein.
||This ticket is not refundable and no change of date and time will be
||To avoid delay, passenger travelling to Haadyai must submit his or her
International passport 2 hours before departure, so that we could help to
proceed with various necessary arrangement.
||Each passenger is allowed to carry not more than 2 pieces of luggage (each not
exceed to 10 kilos).
||The price paid to the Company is solely for the ticket and does not include any
||a) The Company shall not be liable for any loss or damage to the passenger’s
personal belongings and luggage (kept in the luggage compartment of the coach)
during the entire journey. (b) Passengers shall personally carry their
belongings and luggage to and from the customs. (c)Passengers are advised to
keep cash and valuables with them and shall not keep the same in the luggage
kept in the luggage compartment of the coach.
||Items which are hazardous, have strong odour and stain easily are prohibited in
||Passenger must check-in half an hour before departure time, Ticket will be
invalid if passenger failed to board the bus at departure time.
||Bus toilet (if any) is for urinating only and not for passing motion.
||The Company, GRASSLAND EXPRESS PTE LTD and/or its associated agents shall not
be held responsible to any person as a result of the deportation or refusal of
entry by immigration or customs authorities resulting from holding improper
travel documents or the possession of unlawful items or for any causes
||It is very important to check if visas are required for your journey because
you may be refused entry without a valid visa and we cannot be held responsible
for consequences if access is not granted or if a access is delayed due to visa
||The Company and/or its associated agents act only in the capacity of agent for
passengers in making all arrangements for transportation. All receipts and
tickets issued by the Company are subject to the terms and conditions
stipulated by the supplier.
||The Company shall be exempted from any liability for loss, injury or damage to
property or person, accidents, traffic congestion, vehicle breakdown,
obstruction of any public/private road, highway, delays, irregularities or
other occurrences beyond its control.
||Passengers boarding elsewhere other than our office do so at their own risks.
The Company accepts no responsibility and no claims/refunds will be
||In the event of breakdown of a coach the Company reserves the right to replace
it with other type of coaches.
||Entertainment system (a TV) is provided free of charge. No complaints will be
entertained if the TV is not in working condition.